Security & privacy

The GDPR (General Data Protection Regulation), called AVG in Dutch, is the European privacy law governing how organisations may collect, use, store and secure personal data.

A data processing agreement (verwerkersovereenkomst, DPA) is a GDPR contract with a party processing personal data on your behalf, setting out what the processor may do with the data and how it secures it.

An audit log is a chronological record of all actions in a system, such as who created, changed or approved an entry and when, so every change is traceable.

Approval (autorisatie) is defining who may approve an entry, invoice or payment, so financial actions only become final after sign-off by an authorised person.

A confidence threshold (zekerheidsdrempel) is the minimum confidence score an AI proposal must reach to be booked or reconciled automatically; proposals below the threshold go to an employee for review.

Agentic AI is artificial intelligence that does not just give answers or proposals but independently carries out multi-step tasks within predefined boundaries, such as booking, requesting information and matching.

An accounting firm (accountantskantoor) is an organisation employing accountants with a protected title (RA or AA) that provides services such as compilation, audit, tax advice and business advice.

A bookkeeping firm (administratiekantoor) is a service provider that keeps the books for businesses, including processing invoices and bank transactions, VAT returns, payroll and often annual accounts and tax returns.

A client portal (klantportaal) is a secure online environment in which clients of an accounting or bookkeeping firm deliver documents, answer questions and view their figures.

An IBAN check is verifying whether the bank account number on an invoice is a valid IBAN and matches the supplier, to prevent errors and payment fraud.

The retention obligation (bewaarplicht) is the legal duty to keep the administration, including invoices, receipts and the general ledger, for 7 years in principle, and data on real estate for 10 years.

Receipts (bonnen) are till receipts and proofs of payment for small purchases such as fuel, parking or lunch, which support the expense entry and the deduction of input VAT.