Version: 1.2
Date: 1 October 2025
Contact: info@autoboeker.nl · +31 (0)85 081 8900
Address: Wipmolenlaan 1, 3447 GJ Woerden, Nederland
1. Definitions
- Autoboeker: the website, application(s) and services offered by or on behalf of Autoboeker.
- Customer: any natural or legal person who purchases the Service (primarily B2B).
- User: a natural person authorised by the Customer who uses the Service.
- Service: Autoboeker’s online software (SaaS), including AI matching, client questions/client suite and integrations with accounting software.
- Booking: a single processed invoice/receipt/bank line that is (definitively) posted to the connected accounting software.
- Integration: a technical connection with an external service, such as Exact Online, Twinfield, E-Boekhouden and more.
- Agreement: the agreement between Autoboeker and the Customer, including these Terms.
2. Applicability
2.1 These Terms apply to every offer, every use of the website and every Agreement for the Service.
2.2 Any purchasing or other terms and conditions of the Customer are expressly rejected.
2.3 Deviations from these Terms are only valid if agreed in writing.
3. Offer and formation of the Agreement
3.1 Quotations, demos and price overviews are non-binding, unless stated otherwise.
3.2 The Agreement is formed when the Customer accepts the offer (online) or actually starts using the Service.
3.3 Autoboeker may refuse a request without giving reasons (e.g. in the event of misuse or technical risk).
4. Accounts and use
4.1 The Customer is responsible for providing accurate information, assigning roles and managing Users.
4.2 Login credentials are strictly personal and may not be shared.
4.3 The Customer shall ensure that its use of the Service complies with laws and regulations (including the statutory tax record-retention obligation).
5. Trial period
5.1 If Autoboeker offers a trial period, it applies once per organisation and is free of charge, unless stated otherwise.
5.2 During a trial, functionality may be limited and the Service is provided “as is”.
6. Subscriptions, rates and invoicing
6.1 Rates are shown on the pricing page or in the quotation and are exclusive of VAT.
6.2 Unless agreed otherwise, subscriptions are invoiced monthly in advance.
6.3 Usage in excess of bundles (e.g. the number of Bookings) is charged in arrears at the agreed rate for additional usage.
6.4 Autoboeker may index rates annually and/or adjust them in the interim in the event of changed market conditions or costs imposed by third parties. Changes will be communicated in good time.
7. Term and termination
7.1 Unless stated otherwise, subscriptions have a term of one month and are renewed automatically.
7.2 Subscriptions may be cancelled at any time, subject to the remainder of the current contract month.
7.3 Upon termination, the obligation to pay for periods already provided remains in force.
8. Permitted use and restrictions
8.1 It is prohibited to use the Service for: unlawful content, (attempts at) disrupting the Service, reverse engineering, circumventing security or exceeding reasonable usage limits.
8.2 Autoboeker applies a “fair use” policy to safeguard performance and security and may apply throttling or suspension in the event of misuse.
9. Integrations and third parties
9.1 The Service offers integrations with third parties. Exact Online is available; Twinfield and Yuki are in development.
9.2 Use of Integrations is subject to a valid subscription/licence with the relevant third party.
9.3 Autoboeker is not liable for changes, outages or data loss caused by third-party systems or by changes to their APIs.
10. Availability, maintenance and support
10.1 Autoboeker strives for high availability but does not give an absolute uptime guarantee.
10.2 Maintenance may take place with or without prior notice.
10.3 Support is provided via the available channels (website, email, in-app). Response times are best-efforts obligations.
11. Intellectual property
11.1 All rights to the Service, documentation and underlying technology are vested in Autoboeker or its licensors.
11.2 The Customer receives a non-exclusive, non-transferable right of use for the duration of the Agreement.
11.3 By providing feedback, the Customer grants Autoboeker a free, perpetual and sublicensable right to use that feedback.
12. Data, privacy and security (GDPR)
12.1 Autoboeker processes (personal) data in accordance with applicable privacy legislation and the Privacy Policy.
12.2 For business customers, a separate Data Processing Agreement (DPA) applies if and to the extent required.
12.3 Autoboeker takes appropriate technical and organisational security measures and reports data breaches in accordance with statutory requirements.
13. Content and responsibility of the Customer
13.1 The Customer remains responsible for the accuracy and completeness of the data and documents it supplies, as well as for booking decisions.
13.2 AI suggestions and booking proposals are aids; the Customer reviews and approves (automatically or manually) proposals.
14. Confidentiality
14.1 The parties shall treat all confidential information as strictly confidential and use it solely for the performance of the Agreement.
15. Warranties and indemnities
15.1 The Service is provided on a best-efforts basis. Autoboeker does not guarantee that the Service is free of errors or will operate without interruption.
15.2 The Customer indemnifies Autoboeker against third-party claims relating to data or use by the Customer.
16. Liability
16.1 Autoboeker is only liable for direct damage that is the direct result of an attributable failure, up to a maximum equal to the fees paid by the Customer in the twelve (12) months preceding the event giving rise to the damage (subject to an absolute maximum of €50,000, unless mandatory law provides otherwise).
16.2 Autoboeker is not liable for indirect damage, consequential damage, loss of profit, lost savings, loss of goodwill or damage due to business interruption.
16.3 The limitations set out in this article do not apply in the event of intent or deliberate recklessness on the part of Autoboeker.
17. Force majeure
17.1 Neither party is obliged to perform its obligations in the event of force majeure, which includes, among other things, outages of the internet, data centres or suppliers, pandemics, government measures, DDoS attacks and other external factors.
18. Suspension and termination
18.1 Autoboeker may suspend the Service (in whole or in part) in the event of non-payment, misuse or security risks.
18.2 Upon termination, the Customer may, for a reasonable period, request an export of its own data (insofar as technically reasonable).
19. Changes to the Service and Terms
19.1 Autoboeker may change the Service and/or these Terms. Significant changes will be announced in good time.
19.2 If a change results in a material disadvantage for the Customer, the Customer may terminate the Agreement with effect from the date on which the change takes effect.
20. Public references
20.1 Autoboeker may use the Customer’s trade name and logo as a reference (website/presentations), unless the Customer objects to this in writing.
21. Governing law and jurisdiction
21.1 The Agreement is governed by Dutch law.
21.2 Unless mandatory law provides otherwise, disputes shall be submitted to the competent court of Midden-Nederland (Utrecht location).
22. Final provisions
22.1 If any provision is null and void or voidable, the remaining provisions shall remain in force; the provision concerned shall be replaced by a provision that approximates its purpose as closely as possible.
22.2 Rights and obligations under the Agreement may not be transferred without the prior written consent of Autoboeker.
22.3 These Terms, together with the Agreement, constitute the entire agreement between the parties and supersede any earlier statements on the same subject matter.
Contact
Autoboeker
Wipmolenlaan 1, 3447 GJ Woerden, Nederland
+31 (0)85 081 8900 · info@autoboeker.nl