Autoboeker

FAQ

Answers to your questions about Autoboeker.

About the platform, AI processing, bank matching, client questions, integrations with your accounting software, pricing and security.

General 13 questions

An AI platform for accounting and bookkeeping firms that automates pre-accounting on top of your existing accounting software. Autoboeker reviews and books invoices, matches bank transactions, sends client questions and processes the answers. Your team shifts from data entry to review and advice.

No. You stay in Exact Online, Twinfield, SnelStart or e-Boekhouden. Autoboeker makes sure invoices, bank lines and client questions are prepared or processed before you see them, and writes the result back.

The AI recognises supplier, VAT, GL account and cost centre, uses historical bookings as a reference and applies administration and global rules. You set a confidence threshold yourself: above it Autoboeker books on its own, below it a proposal is ready for review.

No. Autoboeker learns from booking behaviour and patterns within the administration. You can set rules per administration or at firm level, but the core is pattern recognition and context.

A separate environment and app (iOS and Android) where your clients answer client questions, upload documents, follow the status and get insight into VAT and results. Multiple companies in one account, with permissions per user.

Connecting your accounting software takes a few minutes. You choose which administrations to connect and set them up; the AI then learns from the administration and you automate in phases. Onboarding and check-ins are free.

€50 per month for the whole firm, including 200 bookings, unlimited administrations, users and client portal. After that €0.20 per extra booking. Cancel monthly, with a 30-day money-back guarantee. For firms from 25 FTE there is a custom plan with Atlas.

For accounting and bookkeeping firms that want to automate pre-accounting: from a single bookkeeper to firms with hundreds of administrations. For firms from 25 FTE there is Large firm, with Atlas, SSO and an SLA among other things.

Bank lines are synchronised automatically and matched with invoices and bookings on amount, reference, IBAN, relation and date. Every match gets a confidence score; above your threshold it is reconciled automatically. No match? Then the transaction becomes a client question. Available for Exact Online, Twinfield and SnelStart.

Targeted questions to your client about missing information, such as a receipt or explanation. Autoboeker sends them automatically or manually, the client answers in the portal or app, and the answer is processed straight into the booking.

Yes, unlimited. Administrators assign administrations to bookkeepers, with roles and permissions per user. Global rules apply to all administrations; administration rules to a single client.

Yes. Book a demo and we'll show Autoboeker on your situation and accounting software. You can also get started straight away: cancel monthly, with a 30-day money-back guarantee.

Autoboeker is the platform where documents, workflows, portals and integrations come together. Atlas is the AI agent that acts independently on top of it: reviewing bookings, resolving client questions and matching transactions, within your boundaries.

AI processing 6 questions

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No. Autoboeker learns from booking behaviour and patterns within the administration. A new supplier, a different layout or an unusual invoice doesn't need a template. You can still set administration rules and global rules, but the core is pattern recognition and context.

Supplier, date and invoice number, amounts and line details, VAT, GL account, cost centre and optionally project. It also reads payment terms, detects foreign currencies, checks VAT numbers via VIES and verifies IBANs.

You set a confidence threshold yourself, per firm or per administration. Above it, Autoboeker books directly into your accounting software; below it, a proposal is ready for review. You can also start with suggestions only or smart confirmation.

Yes. Every booking shows a confidence score and an explanation, with a full audit trail. Proposals and processed bookings can always be adjusted manually.

Purchase invoices, sales invoices and receipts. They come in via upload, a purchase or sales email address, the client app, WhatsApp or a source connected through Connect.

Exact Online, Twinfield, SnelStart and e-Boekhouden. Integrations with Moneybird, Nmbrs (formerly Yuki), AFAS and Visma eAccounting are in development.

AI assistant 6 questions

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A working agreement in plain language, the way you would explain it to a new colleague. For example: ‘Fuel receipts always to 4210 Travel expenses’ or ‘Merge lines with the same VAT code’.

139 example instructions, ready to adopt and adapt. They cover industry and business context, VAT exemption, merging booking lines, cost centres, currencies and foreign transactions, credit notes, till receipts and catch-all suppliers, among others.

You choose. An instruction applies to one administration or the whole firm, and to purchases, sales or both.

Alongside plain-language instructions you can set administration rules and global firm rules. Together with what the AI learns from history and corrections, they shape the booking proposal.

Yes. The AI learns per administration and firm-wide from corrections, historical bookings and context from your accounting software. Instructions are a way to record agreements explicitly.

Yes. Manual corrections are kept in the feedback history, so you can see what the AI has learned and why.

Bank matching 6 questions

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AI bank matching and automatic reconciliation are available for Exact Online, Twinfield and SnelStart. Bank matching is not available for e-Boekhouden.

Amount, reference, IBAN, relation and date. Together they produce a match with a confidence score.

Above the confidence threshold you set. Below it, a proposal is ready and deviations are highlighted for review.

Unmatched transactions are surfaced. If a transaction can't be explained, it automatically becomes a question for the client.

Yes. Partial payments, credit notes, payment arrangements, recurring payments, foreign currencies and PayPal payments are recognised and matched.

Yes. You can set custom matching rules and apply a matching policy across administrations.

Client questions 6 questions

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When information is missing or doesn't add up. For example an unknown payment, a missing invoice, a bank transaction without a receipt or an invoice without the right VAT or GL account.

Yes, if you want it to: fully automatically or from a confidence threshold. You can also ask a single targeted question yourself while processing, using preset message templates.

In the client portal or in the app for iOS and Android. There the client sees everything that is open in one place and can upload files directly.

Uploaded receipts are analysed with AI and given a score, then booked and matched. If the answer is incomplete, you reject it or send the question again.

Yes. Client questions are followed up automatically, and you can see which actions are still outstanding per client.

Yes. The client questions module is available for Exact Online, Twinfield, SnelStart and e-Boekhouden. Questions raised by bank matching require Exact Online, Twinfield or SnelStart.

Client portal & app 7 questions

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A targeted question to your client about an invoice, receipt or bank transaction with missing information. The question is linked to the document or booking, so the answer can be processed straight away.

Your client answers client questions in the client portal or in the app for iOS and Android. There they see everything outstanding in one place and can deliver files directly.

Yes. One account can have access to multiple companies, with permissions per user, for example only client questions for company X.

Yes. Users are unlimited. With roles and permissions you decide who sees which administrations and who may approve what.

Delivered documents are analysed with AI. If the answer is incomplete, you reject it or ask the question again, in the same context.

Yes. Client questions also work for foreign payments and documents, with foreign currency detection and the same process.

For accounting firms that want to speed up the month-end close, bookkeeping firms with lots of receipts, bank lines and client questions, teams that want to grow without extra manual work, and firms that want clients to deliver professionally.

Connect 6 questions

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Gmail, Outlook, another mailbox via IMAP (including iCloud), WhatsApp, SharePoint, OneDrive, Google Drive and Dropbox. For payments there are Mollie, Stripe and PayPal.

Sources are connected to an administration's client portal, so documents arrive in that administration automatically.

It is matched to an open client question or sent straight to AI processing.

Yes. The firm and the client can upload, the client can use the app and every administration has a purchase and a sales email address.

Yes, documents from the Exact digital mailbox can be collected. For SnelStart administrations, Autoboeker fetches documents from SnelStart.

Your client connects sources such as Gmail, Outlook, WhatsApp and Mollie in the client portal. Gmail and Outlook are connected in two clicks.

Reporting 6 questions

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Autoboeker synchronises continuously with the accounting software, so firm and client always work with current figures, without exports or manual checks.

VAT analysis and reports, and the VAT overview in the client portal, are available for Exact Online.

Number of bookings, automatic booking rate and open client questions, per team and per staff member.

Profit and loss, revenue and costs, a month-on-month comparison and, for Exact Online, the VAT overview. In the client portal and in the app.

An overview that shows at a glance which administrations are missing settings or connections.

Yes. Reports are available per administration, and you can see the VAT position per administration and per period.

Invoicing & quotes 8 questions

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Invoicing is an add-on at €5 per month per administration, on top of the Firm plan. You only switch it on for the administrations that use it.

Exact Online, SnelStart, Twinfield and e-Boekhouden. Every invoice sent is in the administration straight away, so revenue and VAT add up in real time.

As the firm, you enable the module in one click under Settings in your client's administration. You then link the VAT codes the client may invoice with to a GL account.

Yes. Create a credit note from the original invoice in one click. All lines and details are copied over and the correction lands neatly in the books.

Yes. Monthly or periodic invoices, for example for subscriptions or regular jobs, are created automatically. You set it up once.

Online via Mollie, with iDEAL, credit card and more, or with the EPC payment QR code on the invoice. Payment status is live in the dashboard and open invoices get an automatic reminder.

ING, Knab, bunq, ASN and SNS: the recipient scans the code with their phone camera. The QR scanner in the Rabobank app only supports iDEAL and does not work with this code.

The recipient views the quote on a personal online page and accepts or declines it. Once accepted, your client converts the quote into an invoice in one click.

Approvals 5 questions

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With approval before processing, your client approves a document first and it's booked afterwards. With approval after processing, it's booked first and the approver then reviews the booking, including GL account, VAT code and cost centre.

Yes. You put steps in a fixed order, such as department manager, finance and board. Per step you decide whether one approver is enough or all approvers have to agree.

No. Rules let documents be processed automatically, for example purchases up to €100 or a regular supplier up to a set amount. Conversely, you can require large amounts to always go through a specific step.

The document is rejected with a comment, so everyone knows what's wrong and what needs to happen.

Approval before and after booking works with Exact Online, Twinfield, SnelStart and e-Boekhouden, in both the Firm and Large firm plans.

Atlas 5 questions

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Atlas is Autoboeker's AI agent. It reviews bookings, processes invoices, resolves client questions and matches bank transactions, explainably and within the boundaries your firm sets.

No. You keep working in Exact Online, Twinfield, SnelStart or e-Boekhouden. Atlas works on top of it and writes the result back to your accounting software.

Reviewing and booking invoices, sending and processing client questions, and matching and reconciling bank transactions. With enough confidence Atlas completes the work itself; anything that needs human judgement goes to your team.

If information is missing, such as a receipt, explanation or allocation, Atlas automatically sends a client question via the client portal. Atlas processes the client's answer straight into the booking.

Book a demo. We show Atlas on real-world examples and discuss how it can work within your firm. Atlas is available for firms from 25 FTE.

Exact Online 5 questions

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Exact Online has the broadest support: AI recognition, automatic booking, rules, client questions, audit logs and team statistics, plus bank matching with automatic reconciliation, VAT analysis and reports, and the VAT overview in the client dashboard.

Bank transactions are synchronised and matched with invoices and bookings on amount, reference, IBAN, relation and date. Every match gets a confidence score; above your threshold it is reconciled automatically. No match? Then the transaction becomes a client question.

GL accounts, VAT codes, relations, journals, bank transactions and cost centres. Autoboeker uses that master data and the administration's history as context for every booking proposal.

Yes. The Exact digital mailbox is one of the sources Autoboeker collects documents from, alongside upload, email, WhatsApp, cloud storage and the client app.

Yes. Exact Online stays in charge of GL accounts, VAT codes, relations and bookings. Autoboeker is the layer in front of it and writes the result back to Exact Online.

Twinfield 5 questions

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AI recognition, automatic booking, AI bank matching with automatic reconciliation, administration rules and global rules, configuration monitor, client questions, audit logs and team statistics, plus the client portal, the app and every document source.

Yes. Bank transactions are synchronised and matched with invoices and bookings, with a confidence score per match and automatic reconciliation at your threshold. No match? Then the transaction becomes a client question. VAT analysis and reports are available for Exact Online.

Yes. Dimensions are synchronised alongside GL accounts, VAT codes, relations, journals and bank transactions. Cost centres, cost units and projects are included in the proposals.

Yes. You connect unlimited administrations, assign them to staff and keep one way of working across all administrations with global rules.

You connect Twinfield in minutes, choose the administrations and let Autoboeker learn from history and master data. Then you automate in phases. Onboarding is free.

SnelStart 5 questions

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The integration requires a SnelStart Accountant or InOrde package. You activate the connection from within SnelStart.

Yes. Bank transactions are synchronised and matched with invoices and bookings, with a confidence score per match and automatic reconciliation at your threshold.

Yes. Fetching SnelStart documents is one of the document sources for SnelStart administrations, alongside upload, email, WhatsApp, cloud storage and the client app.

No. VAT analysis and reports and the VAT overview in the client dashboard are currently available for Exact Online. VAT recognition and VAT checks do work for SnelStart.

GL accounts, VAT codes, relations, journals and bank transactions. Autoboeker uses them as context for the booking proposal and bank matching.

e-Boekhouden 5 questions

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With the API credentials of your e-Boekhouden account. Then you choose the administrations, Autoboeker learns from history and master data, and you automate in phases.

AI recognition, automatic booking, administration rules and global rules, configuration monitor, client questions, audit logs and team statistics, plus the client portal, the app and every document source.

Not at the moment. AI bank matching and automatic reconciliation are available for Exact Online, Twinfield and SnelStart.

GL accounts, VAT codes and relations. Autoboeker uses them as context for the booking proposal.

Yes. The client portal, the app and every document source (such as Gmail, Outlook, WhatsApp, cloud storage and a purchase or sales email address) work whatever the accounting software.

Fundamentals 10 questions

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Pre-accounting is the preparatory work before bookkeeping: collecting documents, recognising and coding them, booking, matching bank transactions and asking for missing information. The result is a set of books that is correct and ready for review and advice.

No. Pre-accounting is the first part of bookkeeping, focused on recording transactions correctly. Closing, the VAT return, annual accounts and advice come after it.

No. Autoboeker recognises invoices without templates and learns from the booking history of the administration. A new supplier or a different layout needs no setup.

Supplier, date and invoice number, amounts and line details, VAT, ledger account, cost centre and optionally project. Payment terms are read as well, foreign currencies are detected and VAT numbers and IBANs are checked.

No. RGS is a voluntary standard. It makes reporting via SBR and exchanging data easier, but an administration without an RGS link is not incorrect.

The Taakgroep RGS, within a public-private governance structure as part of SBR, with working groups for semantics, technology and implementation and communication. Information is on referentiegrootboekschema.nl.

Support for your clients' accounting packages, with the right features per package. Without a good integration, other features help little.

That depends on your numbers. Firms with many small administrations often pay more under a per-administration price, large teams under a per-user price. Work out your own situation, including growth.

No. AI takes over repetitive work such as data entry and matching. Review, checking, client contact and advice remain human work, and the firm stays responsible for the figures.

A measure of how certain the AI is about a booking proposal. Together with a threshold, the score determines whether a booking is processed automatically or reviewed by a person first.

Workflows 20 questions

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Afletteren is the Dutch term for reconciling: linking a payment to its open item so that the item is closed as paid in accounts receivable or accounts payable.

Bank transactions are matched with invoices and bookings, and each match gets a confidence score. If the score is above your threshold, it reconciles automatically; below it, a proposal waits for review.

A vraagpost is a transaction or document for which information is missing, such as a payment without an invoice. The word is also used for the suspense account on which such items are posted temporarily.

Raise them during processing, link every question to its document or transaction and follow up automatically. That way you see per client what is open instead of losing it in loose emails.

The standard rate of 21%, the reduced rate of 9% and the zero rate of 0%. Some supplies are also exempt from VAT, and with reverse charge the VAT is declared by the customer.

Domestic reverse charge goes in box 2a, purchases from other EU countries in box 4b and from outside the EU in box 4a. The deductible VAT is included as input VAT in box 5b.

Make delivery as easy as possible: a photo via the app or WhatsApp straight after the purchase. Whatever is missing, ask for it per transaction with automatic follow-up.

Under the Dutch retention obligation, the core records of the administration, such as invoices and receipts, generally have to be kept for seven years. Some records, such as those on real estate, have a longer term.

It differs per administration. Start cautiously with suggestions, review the proposals and increase automation once they are consistently right.

Yes. In Autoboeker you set the threshold per firm or per administration, so a new or complex client can have a different limit than a stable administration.

An administration rule applies to one administration, a global rule to all administrations of the firm. Global rules set the standard, administration rules record the exceptions per client.

No. Autoboeker books on confidence score and history. You use rules for agreements you want to record explicitly, not as a precondition for automation.

A purchase invoice is an invoice from a supplier with, among other things, an invoice number, VAT details and payment term. A receipt is usually a till receipt or proof of payment for a direct purchase. Both must be booked, but the requirements and checks differ.

Deductible VAT on purchase invoices goes in box 5b of the Dutch VAT return as input VAT. Reverse-charge VAT uses other boxes; that is covered in the guide on reverse-charge VAT and foreign invoices.

The steps are largely the same. A quarter-end close adds preparing and checking the VAT return, for clients who file quarterly.

No later than the last day of the month after the quarter: 30 April, 31 July, 31 October and 31 January. The exact dates are in the Belastingdienst's return letter.

In January really, with monthly closes. The year-specific steps, such as accruals and the annual VAT reconciliation, are done in December and right after the turn of the year.

The accountant or compiler. The bookkeeping provides complete, reconciled and supported books on which the annual accounts can be based.

Short enough for the client to read in one go on their phone: two to four sentences. State the date, amount and counterparty and ask one thing.

According to the Belastingdienst, deducting VAT requires an invoice that meets the requirements for a VAT invoice. A statement only shows that a payment was made, not what was supplied or how much VAT was charged.

Regulation 10 questions

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The cabinet plans to make business-to-business e-invoicing mandatory from 1 July 2030 and domestic reporting from 1 July 2031. The bill still has to be submitted and adopted by parliament.

According to the cabinet, businesses using the small business scheme (KOR), with turnover of at most €20,000 per calendar year, are exempt from e-invoicing and reporting. Details will follow in the bill.

No. Peppol is the network over which e-invoices are sent, UBL is the invoice's file format. A UBL invoice can also be sent by email, outside Peppol.

For Dutch companies it is usually scheme 0106 followed by the KVK number, for example 0106:12345678. Your service provider or software registers it when you connect.

Domestic reverse charge goes in box 2a, goods and services from other EU countries in 4b, and services from outside the EU in 4a. Deductible VAT goes in 5b.

A purchase of goods from a business in another EU country, where the goods move to the Netherlands. The buyer declares Dutch VAT in box 4b and, if entitled, deducts it in 5b.

7 years. Invoices relating to immovable property are kept for 10 years, and 10 years also applies to supplies and services under the Union or Import scheme of the One Stop Shop.

Yes, if the photo is a correct and complete copy of the original and stays available and auditable for the full retention period. An illegible or cropped photo does not qualify.

Among other things the name and address of supplier and customer, VAT identification number, Chamber of Commerce number, invoice date, unique invoice number, description and date of the supply, amount excluding VAT, VAT rate and VAT amount.

An invoice with fewer details, allowed up to €100 including VAT or for a change to an earlier invoice. It is not allowed for, among others, intra-community supplies and distance sales.

Accounting software 8 questions

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Yes. Autoboeker recognises invoices and receipts, proposes the GL account, VAT code and cost centre based on history, and books automatically into Exact Online above your confidence threshold.

Yes. Bank transactions are matched with a confidence score and reconciled automatically above your threshold. Without a match, the transaction becomes a client question.

Yes. Autoboeker recognises invoices and receipts and books automatically into Twinfield above your confidence threshold. Below it, a proposal with a confidence score is ready for review.

Yes. Bank transactions are matched with a confidence score and reconciled automatically above your threshold. Without a match, the transaction becomes a client question.

A SnelStart Accountant or InOrde package. You activate the integration from within SnelStart.

Yes. AI bank matching and automatic reconciliation are available for SnelStart, with a confidence score per match and a threshold you set.

With the API credentials of your e-Boekhouden account. Then you choose the administrations and automate in phases.

No, not at the moment. AI bank matching and automatic reconciliation are available for Exact Online, Twinfield and SnelStart.

Running a firm 10 questions

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Connecting your accounting software takes a few minutes. After that you set the pace: you can start with a few administrations and expand whenever you like.

Only where needed. Autoboeker learns from the administration's history; agreements you want to secure are converted into administration rules, global rules or AI instructions.

No. The client portal and the app are included without limit in the Firm plan at €50 per month. Only invoicing is an add-on at €5 per month per administration.

No, but they can use one. There is an app for iOS and Android, and clients can also submit through the portal, email, WhatsApp or a connected mailbox.

By automating processing, bank matching and client questions, so your team only reviews exceptions. Autoboeker books automatically above your confidence threshold and requests missing documents itself.

No. You start with suggestions, move to smart confirmation and switch to fully automatic booking per administration once the proposals are consistently right.

€5 per month per administration, as an add-on on top of the Firm plan. You only switch it on for administrations that use it.

Exact Online, SnelStart, Twinfield and e-Boekhouden. Every invoice sent is in the administration straight away.

It differs per firm. Use total employment costs plus a share of overhead, divided by productive hours. In the worked example in this guide it comes to about € 55 per hour, but always use your own figures.

That depends on your numbers. Many small administrations make a price per administration expensive; a large team makes a price per user expensive. Work out each model with your own numbers of administrations, documents and users.

Security & privacy 6 questions

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Yes, the GDPR doesn't prohibit AI. You sign a data processing agreement with the supplier, know what the data is used for and ensure appropriate security and control.

No. Autoboeker does not use your data to train public AI models and never sells or shares it. Data is used only to deliver the service.

Yes. According to the Dutch Data Protection Authority, both the firm and the supplier must have a data processing agreement when the supplier processes personal data on the firm's behalf.

The controller reports a breach to the AP within 72 hours of becoming aware of it, unless it is unlikely to pose a risk. The supplier must inform the firm as quickly as possible.

If it contains personal data, yes. The AP gives personal data sent to the wrong addressee as an example of a data breach. Whether you must report it depends on the risk to the people concerned.

The risk lies mainly in where the receipt ends up. A receipt in a team member's private chat is hard to manage; with a channel that lands directly in the right administration, such as Connect in Autoboeker, the document stays linked to the administration.

See Autoboeker in your own administrations.

In a 30-minute demo, we show you how Autoboeker works with your firm's accounting software and way of working.

Cancel monthly · Free onboarding and check-ins · 30-day money-back guarantee

Exact OnlineTwinfieldSnelStarte-Boekhouden