Autoboeker

Integration · Twinfield

Client questions in Twinfield

Client questions are a firm's biggest silent time sink. Autoboeker makes the process closed-loop and measurable: from question to evidence to booking, without loose emails. Here's how it works when your administrations are in Twinfield.

Twinfield

Available in Twinfield

What client questions does in Twinfield.

  • Client questions module
  • Create client questions automatically
  • Targeted questions to the client
  • Client questions per administration
  • Question status per client
  • Client can answer directly
  • Process answers automatically
  • Client question history
  • Message templates
  • Custom message templates
  • Automatic follow-up
  • Questions linked to a document or booking
  • Overview of outstanding client actions
  • Client dashboard
  • Mobile app for iOS and Android
  • Answer client questions
  • Dashboard for documents and client questions

Syncs from Twinfield

  • GL accounts
  • VAT codes
  • Relations
  • Journals
  • Bank transactions
  • Dimensions

How it works

From question to evidence to booking.

A closed process instead of loose emails, reminders and attachments that go missing.

  1. 01

    Detect

    Unknown payment, missing invoice or a booking without the right VAT or GL account: Autoboeker sees what is missing.

  2. 02

    Ask

    The question goes out automatically, fully or from a confidence threshold, or you ask it in context using a message template.

  3. 03

    Deliver

    The client answers in the portal or app and uploads the evidence straight away.

  4. 04

    Process

    The receipt is analysed with AI, booked and matched. The question closes itself.

Connecting

How to connect Twinfield.

  1. 1Connect Twinfield in minutes
  2. 2Choose the administrations
  3. 3Autoboeker learns from history and master data
  4. 4Automate in phases

What you need

  • A Twinfield account with access to the administrations you want to connect
  • An Autoboeker account (Firm or Large firm)

FAQ

Client questions in Twinfield: questions and answers.

Yes. 17 client questions features are available in Twinfield, including client questions module, create client questions automatically and targeted questions to the client.

Client questions is included in the Firm plan: €50 per month for the whole firm, including 200 bookings and unlimited administrations and users. Then €0.20 per extra booking. Cancel monthly.

Connect Twinfield in minutes. Choose the administrations. Autoboeker learns from history and master data. Automate in phases.

When information is missing or doesn't add up. For example an unknown payment, a missing invoice, a bank transaction without a receipt or an invoice without the right VAT or GL account.

Yes, if you want it to: fully automatically or from a confidence threshold. You can also ask a single targeted question yourself while processing, using preset message templates.

In the client portal or in the app for iOS and Android. There the client sees everything that is open in one place and can upload files directly.

AI recognition, automatic booking, AI bank matching with automatic reconciliation, administration rules and global rules, configuration monitor, client questions, audit logs and team statistics, plus the client portal, the app and every document source.

Yes. Bank transactions are synchronised and matched with invoices and bookings, with a confidence score per match and automatic reconciliation at your threshold. No match? Then the transaction becomes a client question. VAT analysis and reports are available for Exact Online.

Further reading

Related in the knowledge base.

See Autoboeker in your own administrations.

In a 30-minute demo, we show you how Autoboeker works with your firm's accounting software and way of working.

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