Sebastian de GoeijShort answer
Autoboeker is an AI layer on top of Exact Online, Twinfield, SnelStart and e-Boekhouden that recognises invoices and receipts, books on a confidence score, matches bank transactions and sends missing information to the client as a client question. It does not replace your accounting software. Below are the questions firms ask our support most often, each with a short answer and where to set it up.
Key takeaways
- Autoboeker runs on top of your ledger; you stay in your own accounting environment.
- By default you review first; you switch on automatic booking per threshold or amount.
- The AI learns from corrections and the AI assistant, not from fixed templates.
- Some features differ per ledger, for example bank and VAT reporting.
- Anything not listed here is covered in the manuals on help.autoboeker.nl.
What is Autoboeker and does it replace my accounting software?
No, Autoboeker does not replace your ledger. It is an AI platform that automates pre-accounting on top of Exact Online, Twinfield, SnelStart and e-Boekhouden. Documents come in, the AI creates a booking with GL account, VAT code, relation and cost centre, and the result lands in your own ledger.
Autoboeker is built for accounting and bookkeeping firms. The Firm plan costs €50 per month per firm, including 200 bookings and unlimited users, administrations and client dashboards; then €0.20 per extra booking.
Does Autoboeker book everything automatically?
Only if you set it up that way. By default documents are not processed automatically: you review first. Automation rules decide when Autoboeker may book on its own, based on confidence score, amount or both. Even then it always stops at low confidence, exceptions, illogical combinations, possible fixed assets and possible duplicates.
| Question | Answer | Where |
|---|---|---|
| Can I book automatically above a confidence score? | Yes, per firm or per administration | Team name → Global Rules, or Manage → Rules |
| Can I book automatically below an amount? | Yes, alone or combined with the score | Same rules, condition Amount lower than |
| Do new rules apply to documents already waiting? | No, only to new documents | Select in bulk → Process |
| Does an administration rule override a global rule? | Yes, always | Manage → Rules |
Does Autoboeker use templates or fixed rules?
No. Autoboeker works without templates per supplier. The AI reads every document, looks at earlier bookings in the same administration and chooses GL account, VAT and relation from those patterns. You can add rules, but the advice is to keep them few.
You steer it in two ways: feedback on a single booking, which becomes a reference for the next invoice from that supplier, and the AI assistant, where you give a structural instruction in plain language for one administration or the whole firm, such as one relation for all branches of a supermarket chain or a fixed 50/50 split over two GL accounts.
Which documents and channels are supported?
Purchase invoices, sales invoices and receipts, as PDF, JPG, PNG, WebP, HEIC/HEIF or e-invoice (XML/UBL). Documents arrive by upload from firm or client, the client app, the e-mail address per administration, Autoboeker Connect (Gmail, Outlook and WhatsApp, scanned every hour), the Exact digital mailbox and purchase and sales entries from SnelStart.
| Question | Answer |
|---|---|
| Can I use my own e-mail address? | Yes, if it exists on your own mail server and forwards to the Autoboeker address |
| Can I use Zapier, Make or n8n? | Yes, to forward e-mails with attachments; Connect is usually simpler |
| Does Autoboeker read the e-mail text? | No, only the attachment; put a remark in the subject |
| Does Autoboeker fetch Exact Scan & Recognise? | No, only the Exact digital mailbox |
| Can I upload more than 50 documents at once? | Yes, anything above 50 in progress waits in a queue |
Can Autoboeker split, move and correct documents?
Yes. Split a PDF with several invoices using Split document, move a document to another administration with the two arrows, and change or delete a processed booking. In Exact Online, Twinfield and SnelStart the change also goes through to the ledger; in e-Boekhouden you delete the entry there yourself.
How does the bank work in Autoboeker?
Autoboeker fetches bank transactions from your ledger; it does not connect to your bank itself. For transactions without a document you send a client question (shortcut Shift+V), and when invoices are processed Autoboeker creates allocation rules so the match is made in the ledger. AI bank matching works with Exact Online, Twinfield and SnelStart; e-Boekhouden has no bank API.
What can my client do in the client dashboard and app?
The client answers client questions, uploads documents, approves invoices if you use approval, connects Connect sources (Gmail, Outlook, WhatsApp, Mollie) and invoices if you switch on invoicing. Clients do not book in the client dashboard; if you want that, add the client as a team member with the User role and the external tag, with access to that administration only. Clients receive one e-mail a day with the total of open questions.
Which features differ per accounting package?
The core works everywhere. The differences are mainly bank, VAT reporting and client roles.
| Feature | Exact Online | Twinfield | SnelStart | e-Boekhouden |
|---|---|---|---|---|
| AI recognition and automatic booking | Yes | Yes | Yes | Yes |
| AI bank matching | Yes | Yes | Yes | No (no bank API) |
| VAT analysis (Exact Online only) | Yes | No | No | No |
| Edits and deletions sync to the ledger | Yes | Yes | Yes | No, manual |
| Fetch documents from the ledger | Digital mailbox | No | Purchase and sales entries | No |
| Payment batch (SEPA) | Yes | No | No | No |
How fast can I start and what if something goes wrong?
Connecting takes a few minutes and setup a few minutes per administration. If a processing error appears, the message usually says what is missing: a financial year, a payment term, rights of the connection user or a VAT code that does not fit the GL account. The guides per ledger list the most common messages and fixes.
FAQ
Questions about this topic.
No. It is an AI layer on top of Exact Online, Twinfield, SnelStart and e-Boekhouden.
Yes, unlimited in the Firm plan, with roles for your team and client users per administration.
Yes. EU and non-EU VAT situations are recognised and foreign-currency invoices are converted with the convert invoice option.
Yes. Every correction before processing becomes a reference for later documents from the same supplier. Feedback works forward, not retroactively.
Yes, book a 30-minute demo at autoboeker.nl/demo.
