01
Luxury service needs bookkeeping that keeps up
For Taylor Travel Management everything revolves around precision, speed and personal service. The company provides exclusive travel and transport solutions for business travellers, governments, celebrities and family offices: from private chauffeurs and secure transport to private jets, helicopter flights and full travel management.
With more than 19 years of experience, Taylor knows better than anyone how important it is that processes behind the scenes run smoothly. That applies to client service, but also to the financial administration. That's why Taylor works with Boekhoudvriend, which processes the bookkeeping with Autoboeker and Exact Online.
02
The challenge: Excel lists, missing documents and loose questions
A business with varied services and many transactions regularly raises bookkeeping questions. A bank transaction that can't be matched to an invoice yet, a missing receipt, or a booking that needs more explanation.
Previously these open items were tracked in Excel. The bookkeeper collected the questions, sent the list to the business owner and waited for answers and documents. Every answer then had to be processed by hand and the list updated. The problem wasn't so much answering the questions, but organising the follow-up.
The problem wasn't answering the questions, but organising the follow-up.
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The solution: all client questions in one central place
With Autoboeker this works differently. When information is missing for a booking or bank transaction, Boekhoudvriend raises a client question straight from Autoboeker. Taylor sees the question in its own client dashboard and answers it there, without having to work in Exact Online.
Every question stays linked to its transaction or booking. Nobody has to work out afterwards which payment or invoice a comment was about, and Boekhoudvriend can carry on processing as soon as the answer arrives.
- View open questions in the client dashboard
- Answer directly on a specific bank transaction or booking
- Add missing invoices and receipts to the right question
- Follow the status of every question
- Work with Boekhoudvriend without separate Excel files
Bakkerij De Molen B.V.
Coolblue B.V.Invoice€1,249.00Delivered9002318447 · 27 Sep 2026
No buyer VAT number
Total€1,249.00
Kantoor Verbeek · 28 SepTemplate: missing invoice details
This Coolblue invoice (€1,249.00) is in the name of a private individual. Could you upload the business invoice with the VAT number?
Marieke · via app · 29 Sep
That's right, here's the business invoice. It's a laptop for the new employee.
coolblue-9002318447-business.pdfAI analysis of the submitted document
Shell NederlandBankCould you upload the receipt for this fuel purchase?Requested
Jumbo SupermarktenBankCanteen costs or personal? Please upload the receipt.Delivered
ParkmobileBankBusiness trip? Please add a short explanation.Requested
Bol.comInvoiceWhich items are these? The invoice has no description.Approved04
Autoboeker and Exact Online: each system does what it does best
Exact Online is the accounting software in which Taylor's financial administration is kept. Autoboeker handles the processing and the collaboration around it: document recognition, booking proposals, bank matching and requesting missing information. Boekhoudvriend remains responsible for the bookkeeping, the checks and the financial services.
The business owner uses a clear client dashboard, while the firm keeps working from the same workflow. Answers and documents land directly on the right item, and the result is simply in Exact Online.
