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Workflows

Creating and booking a credit note correctly

When to create a credit note, what it must contain and how to book it, on purchase and sales side, matching with the original invoice and one-click credit notes.

Sebastian de Goeij 5 min read Updated

Short answer

A credit note corrects an earlier invoice, fully or partly, and refers to the original invoice with negative amounts including VAT. In the invoicing module clients create one in one click from the original invoice; on the purchase side Autoboeker recognises credit notes and matches them in bank matching.

Key takeaways

  • Correct via a credit note, not by editing the invoice.
  • Refer to the original invoice number.
  • VAT is corrected too.
  • Credit notes are recognised, booked and matched.

Creating a credit note

From the original invoice in one click; all lines are copied, it goes out in the client's branding and lands in the books.

FAQ

Questions about this topic.

Yes, in Exact Online, Twinfield and SnelStart.

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