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Fundamentals

ChatGPT in bookkeeping: what works and what does not?

Can you use ChatGPT for bookkeeping or an accounting firm? Where general AI chatbots help, where they fall short and what to do with client data.

Sebastian de Goeij 7 min read Updated

Short answer

ChatGPT and similar chatbots are useful for explaining rules, drafting text or working out a formula, but they are not suited to keeping books. They have no connection to the accounting software, do not know the administration's history, give no confidence score and keep no audit trail. For processing invoices and bank transactions use software built for it, with agreements on client data.

Key takeaways

  • General chatbots are good at language, not at keeping books.
  • Do not paste identifiable client data into a tool without proper agreements.
  • Always check tax answers at the source.
  • Processing needs integration, history, checks and an audit trail.

Where is ChatGPT useful?

Explaining terms to clients, drafting emails or client questions, Excel formulas and summarising long texts.

Why is ChatGPT not suited to booking?

Booking needs context a chatbot lacks.

General AI chatbotAI bookkeeping software (Autoboeker)
Connection to accounting softwareNoExact Online, Twinfield, SnelStart, e-Boekhouden
Administration historyNoYes
Confidence score per bookingNoYes, with explanation
VAT, VIES, IBAN and duplicate checksNoYes
Audit trailNoEvery action traceable

May you paste client data into ChatGPT?

Under the GDPR the firm is responsible. Do not paste identifiable client data without knowing how the provider uses it and without proper agreements. Autoboeker does not use client data to train public AI models and offers a DPA.

FAQ

Questions about this topic.

No: no connection to your software, no history, no confidence score and no audit trail.

Software connected to your accounting package that learns from history, runs checks and logs every action, such as Autoboeker.

See it working in your own administrations.

In a 30-minute demo, we show you how Autoboeker works with your firm's accounting software and way of working.

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Exact OnlineTwinfieldSnelStarte-Boekhouden