Term
What is automation rate? Meaning and explanation
The automation rate is the percentage of documents processed from arrival to booking without manual intervention.
Definition
The automation rate is the percentage of documents processed from arrival to booking without manual intervention.
Also known as: Automatiseringsgraad, Automatiseringspercentage, Auto-boekingspercentage, Automation rate, Straight-through rate
Measure it per administration together with the correction rate. Autoboeker shows it per administration and per team and person in the team statistics.
Further reading
Related in the knowledge base.
Guides
Measuring the automation rate: KPIs for pre-accounting
Which KPIs show whether pre-accounting works? Automation rate, correction rate, lead time and open client questions, and how to steer on them.
6 min readRead the guideWorkflowsSetting a confidence threshold: how much should AI book?
How to set a confidence threshold for automatic booking: score and threshold explained, the three automation levels and a phased approach per administration.
8 min readRead the guideSee Autoboeker in your own administrations.
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